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Found Money-Want It or Not?: The Payoff in Reducing Customer Service Breakdowns

JUL. 19, 2010 08:00:00 AM | BY JACK MACKEY

Multi-unit franchisees have tremendous potential to increase their current revenue and future growth simply by reducing customer service breakdowns and improving service recovery. I call this "found money" because these dollars come from existing customers.

Keeping Appearances Up: Pretax Savings Plan Can Finance Remodeling

JUL. 12, 2010 08:00:00 AM | BY JOHN GEENEN

Have you recently stayed at a branded hotel, or eaten at a franchised restaurant where the property was tired-looking and in need of an update? Was the overall experience less than expected because of the worn-out facility? On your next trip did you make a point to book a room or eat a meal at a competing brand, where the facilities and amenities were up to date? Worse yet, was the property yours?

Unit Performance Report: Franchises in the Beauty Industry

SEP. 21, 2008 08:00:00 AM | FRANDATA

This report compares ten systems in the beauty industry: five in the tanning centers sub-sector and five in the hair care sub-sector. FRANdata examines the initial investment, unit financial performance and the ongoing fees of the systems.

Popular Whitepapers

»	Unit Performance Report: Franchises in the Beauty Industry FRANDATA

Latest Rankings

2008 Top 100 Power Zees

SEP. 10, 2008 08:00:00 AM | AREA DEVELOPER MAGAZINE

Originally printed in Area Developer Magazines Issue II 2008, the 2008 Top 100 Power Zees examines the top 100 most successful franchisees by the number of units they operate.

Popular Rankings

»	2008 Top 100 Power Zees AREA DEVELOPER MAGAZINE
»	2008 Mega 99 - America's Top Franchisees AREA DEVELOPER MAGAZINE
»	2007 AD 50: Largest Number of Multi-Unit Operators AREA DEVELOPER MAGAZINE

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