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Satisfaction Guaranteed (Or Is It?)

DEC. 22, 2008 08:00:00 AM | JACK MACKEY

Customer loyalty is never more important than in turbulent times. High levels of customer satisfaction are a must to win customer loyalty. That's one reason measuring customer satisfaction is a great idea--if the numbers are real! Unfortunately, many customer satisfaction scores are unreliable.

Automated Assistance: Employee Scheduling Systems Optimize Scheduling, Cut Turnover, Reduce Costs

OCT. 06, 2008 08:00:00 AM | BY MEL KLEIMAN

While there are many good reasons to implement an automated employee scheduling system (two of the more obvious being to control labor costs and improve customer service), few employers realize that there are two additional important benefits to be realized.

Oneupweb 2008: Franchise 500® Study

JUN. 01, 2008 08:00:00 AM | PROVIDED BY ONEUPWEBÂ®

For America's Top Franchisors, Search Delivers Exponential Growth Opportunities. Are the Top Contenders Capitalizing?

Popular Whitepapers

»	Oneupweb 2008: Franchise 500® Study PROVIDED BY ONEUPWEBÂ®

Premium Multi-Unit Opportunities

elements therapeutic massage

Join The Multi-Billion Dollar Massage Therapy Industry Backed By More Than 14 Years of Franchise Experience! Since 1997 the percentage of Americans receiving massage has more than doubled.

Play 'N Trade

Play N Trade is one of the fastest-growing franchises worldwide, and the largest and fastest-growing in the video game industry. To date, there are more than 500 sold, and over 230 Play N Trade locations open!

Supercuts

The strongest salon brand in its category in the U.S. with close to 2,000 locations. Supercuts is a hair salon franchise that has been in business since 1976.

Tasti D-Lite

Now more than ever, people need a little Tasti D-Liteâ€¦ check out this fast-growing good-for-you frozen dessert concept. Simple and fun to operate, featuring a low-cal, low-fat, low-carb product thatâ€™s been the talk of New York for more than 20 years.

Aussie Pet Mobile

Aussie Pet Mobile has grown to become the world's fastest growing and most highly recognized and awarded franchise in the pet industry.

Fast-teks On-Site Computer Services

Manage a staff of certified computer technicians. Home-based. No experience Necessary!

BrightStar Health Care

A small Investment that can Pay Big Dividends! Brightstar Health Care Franchise is a low overhead, quick to break-even, fast ramp-up, repeat customer business. Find out more information on our health care and medical franchises today!

Premium Suppliers & Services

My Franchise Path

Dreaming of owning your own business? Let our franchise experts match you with the franchise opportunity that's right for you. Inquire within for a free franchise consultation.

Bush Ross

The Bush Ross Franchise Group provides high-quality, cost-effective litigation and transactional support to its franchise clients.

Nixon Peabody LLP

Nixon Peabody's Franchise & Distribution attorneys have advised on matters in more than 75 countries and are among the leading lawyers in the field.

Franchise Leadership & Development Conference

This conference is exclusively limited to Franchisor Executives. Join 300 other franchise insiders for a powerful three day event that combines the impact of exciting presentations with intimate, peer-to-peer problem-solving workshops and roundtables

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