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Capital Access

Gaining access to and securing capital is more important for franchisees today than ever. Every week we talk with multi-unit franchisees about how they are growing and the kind of financing it takes for them to achieve their goals and objectives. It's an important topic and sometimes we get some very candid responses.

Calling on Facebook

Cell phones have become big business and the competition in the market can be fierce. Not surprisingly, social media tools are finding a niche in this industry, too. One example is three young entrepreneurs in the Northeast who have found a way to use Facebook and other social media tools to give them a competitive edge.

Predictions, the American Way: Give me a Forecast, or Give Me Death

There's a year-end ritual I've always hated. No, it's not those standard resolutions to eat better, exercise more, and clean the piles off my desk. Worse. It's being asked to forecast where "X" will be in a year, "X" being the level of the Dow, the price of gold, the yield on short-term Treasuries, etc.

Growing Up Fast (Food!): At 36, Anand Gala has Spent 28 Years in the Family Business

Anand Gala never planned on getting into the family business of operating franchised fast food restaurants. What he had planned on was medical school. But as he was working his way through his med school interviews, it dawned on him that he just wasn't all that interested in medicine. He's never looked back.

Wired for Growth: America's Mega 99 Franchisees 2010

Each year at Franchise Update we survey franchisees across the U.S., toting up their brands, units, and locations, and ranking them by size for our annual "Mega 99" list. And, since not all franchises are created equal in terms of initial investment and ongoing support, we also compiled a second list, ranking the largest franchisees by industry. Numbers are important, of course, but they don't tell the story of the struggles, false starts, and failed endeavors each successful multi-unit operator has overcome in building their organization. Many have spent decades building their companies, brand after brand, unit after unit.

Automate Hiring, Get Cash Back: Increase Employee Quality/Retention And Generate Tax Credits

Bret Hooppaw, Luihn Food Systems' director of operations, had an "Aha!" moment when his 19-year-old daughter said she'd applied online for a summer job. When he asked, "Why don't you just go over there and apply in person?" her response was, "Nobody does it that way anymore, Dad." That's when Hooppaw, who helps oversee 90 KFC and Taco Bell locations, realized instant communication technologies are second nature to the Millennial generation--those who make up most of today's frontline employees--who will be his managers 5 years from now and who will be the organization's leaders in the next 5 to 10 years. "I knew I had to find a way to meet them on their ground," he said.

Turnaround Player: Transforming Low Performers Into Franchise Leaders

Glen Helton's lifelong career in franchising began as a teen with his first job at a Burger King in Fayetteville, N.C. Today the Texas native is president and COO of Strategic Restaurants Acquisition Corp. (SRAC), which operates 271 Burger Kings and 17 T.G.I. Friday's across 9 states. Helton, along with SRAC's CEO, Jerry Comstock (former Bennigan's CEO), have become known for turning underperforming restaurants into profit generators. They did it for the 226 Burger Kings they acquired out of bankruptcy 5 years ago, and they also have added 45 new ones. Today they're applying their turnaround skills to the 16 T.G.I. Friday's in New York and Florida that they bought out of bankruptcy in August 2008.

Growing Up Pizza: Franchising Beats Out Med School For This Entrepreneur

Jason Shifflett learned early in life that Domino's Pizza could offer him the keys to a successful life--and that he plans you make in your youth don't always come to pass. "I started with Domino's at age 14 and worked my way up in high school," says Shifflett. In college, he was a biology student and planned to attend medical school. He continued to work at Domino's as a general manager--and learned a few things there too.

Doing the Common Uncommonly Well: Florida Papa John's Operator Rises Above The Recession

Ricky Warman already knew a lot about finance when he left his job as an investment manager for Prudential Securities in Miami to start a life in franchising in the early 1990s. Warman was a friend of Jenny Craig and started in franchising with nine Jenny Craig weight loss centers. He would go on to try other franchise brands, including Schlotzsky's. Today he's wholly committed to the Papa John's brand, operating 42 pizza locations. (He had 53, but recently sold 11.)

How To Develop Capable Leadership Management Successors

Ben presented us with a situation common to many business owners who find out too late they are not in a position to exit on their terms. Ben had founded and built a very successful business supply business. He had customers across the country and was consistently earning solid profits under his management. He had decided he was ready to retire in the near term.


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