Multi-Unit Franchising Operations Articles

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Is it Time for an Operating Cost Audit?: Franchise Tenants Unite!

MAR. 11, 2010 12:00:00 PM | BY DALE WILLERTON

When was the last time you challenged a landlord or property manager about the operating expenses or common area maintenance (CAM) charges? Probably not recently or never, right? To clarify, operating costs are the day-to-day management and maintenance expenses charged to the tenant; examples include asphalt repairs, snow removal, property insurance, and so on. Franchise tenants pay a proportionate share of these costs based on the space they occupy. Therefore, if a franchise tenant occupies 12 percent of a building, he or she will pay for 12 percent of the operating costs. Paying by this said ratio is the industry standard but, of course, there are deviations for special circumstances like free-standing buildings and so on.

Should I Stay or Should I Go?: Developing a Successful Transition Strategy

OCT. 26, 2009 08:00:00 AM | BY EDDY GOLDBERG

You've worked hard to build your multi-unit franchise business, and now it's time to step back--not only from the day-to-day operations, but perhaps from the business itself. Is it time to let go? Can you? Will the business continue without you?

Avoiding the Big Five: The Five Biggest Mistakes Franchise Organizations Make

MAY. 11, 2009 08:00:00 AM | BY MEL KLEIMAN

Just to let you know where I'm coming from when I talk about the five biggest mistakes I see franchisors making in today's tough economic times, I've been plying my trade for more than 20 years now, and well over 50 percent of my clients have been among the nation's foremost franchise organizations. I've been in the trenches with them during all kinds of economic scenarios--inflation, recession, expansion, steady-as-she-goes, and a couple of booms and busts.

Taking the Crunch Out of Crime: Reducing Retail Loss In An Economic Downturn

MAR. 09, 2009 08:00:00 AM | BY ROLLIE TRAYTE AND GARY WIDMAN

There may be some lag time, but experts note that every recession since the 1950s--with its rising unemployment and weakened economy--has been tied to an increase in crime, most notably property crimes and robbery.

What Do You Know?: Share Your Customer Intelligence With Your Team

FEB. 11, 2009 08:00:00 AM | BY JACK MACKEY

I have a suggestion that will raise your odds of winning--and it won't cost you any money. To clarify what I mean by improving your probability of winning, let me contrast that with an example of winning by chance.

Now That's Alarming!: Safeguarding Your Employees And Premises

DEC. 03, 2008 09:00:00 AM | BY ROLLIE TRAYTE WITH GARY WIDMAN

In our previous column, we covered the first two elements of security and loss prevention when setting up a new business: site selection and employee screening. This issue we look at alarm systems.

Automated Assistance: Employee Scheduling Systems Optimize Scheduling, Cut Turnover, Reduce Costs

OCT. 06, 2008 08:00:00 AM | BY MEL KLEIMAN

While there are many good reasons to implement an automated employee scheduling system (two of the more obvious being to control labor costs and improve customer service), few employers realize that there are two additional important benefits to be realized.

An Ounce of Prevention

AUG. 18, 2008 08:00:00 AM | BY ROLLIE TRAYTE AND GARY WIDMAN

After my workshop on loss prevention and security at Franchise Update's Multiunit Franchising conference this past April in Scottsdale, attendees made their desire clear for more information on the topic--and for specific tactics they could employ to improve profitability. After all, every dollar not lost to employee or customer theft (or some other form of controllable loss), falls directly to the bottom line.

Branching Out: Expansion-Minded New York Area Operator Adds Dunkin' Donuts

AUG. 13, 2008 08:00:00 AM | BY KERRY PIPES

When we visited with Hank Huth last year, the franchising veteran was keeping busy overseeing his 23 Blockbuster Video locations and 7 Palm Beach Tan units. He had an eye on expanding his Palm Beach Tan portfolio and he did just that in 2007, adding 3 more and winning the company's 2007 Developer of the Year Award. But that's not all he's been busy developing.

Franchising provides a second act for former family business owner

JAN. 18, 2008 08:00:00 AM | BY KERRY PIPES & EDDY GOLDBERG

Most people would trade their day job anytime for Bob Stucker's problem a few years back: "I retired too young."

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