Multi-Unit Franchisee

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Avoiding the Big Five: The Five Biggest Mistakes Franchise Organizations Make

MAY. 11, 2009 08:00:00 AM | BY MEL KLEIMAN

Just to let you know where I'm coming from when I talk about the five biggest mistakes I see franchisors making in today's tough economic times, I've been plying my trade for more than 20 years now, and well over 50 percent of my clients have been among the nation's foremost franchise organizations. I've been in the trenches with them during all kinds of economic scenarios--inflation, recession, expansion, steady-as-she-goes, and a couple of booms and busts.

Back to Basics: Do You Know The Difference Between Good And Great?

JUL. 13, 2009 08:00:00 AM | BY JACK MACKEY

These are adverse times for franchise industry executives and operators. Everywhere they turn it seems they are faced with weakening markets. The "get big" strategy of the last decade, which was driven by low interest rates and growing markets, is collapsing under the pressure of shrinking consumer demand.

Six Tips for Successful Succession

JAN. 30, 2007 08:00:00 AM |

Kitty and Jamil Alaily, Cost Cutters franchisees for 22 years in Northeast Wisconsin, have nearly completed the hand-off of their 40 salons (including 4 Supercuts) to their 28-year-old son, Jihad. After two and half years of planning and execution, Kitty Alaily offers some hard-won advice.

From crew member to multi-unit owner

MAR. 06, 2007 08:00:00 AM | BY EDDY GOLDBERG AND KERRY PIPES

Jim Valentine began his franchising career as a McDonald's crew member more than 33 years ago. During his first 12 years in franchising, he was frequently promoted until he became the supervisor of several McDonald's restaurants. That's when he decided to gather all his accumulated knowledge and experience and try his hand at franchise ownership.

A Salmon's Tale: Why Happiness Beats Going Belly Up

AUG. 27, 2008 08:00:00 AM | BY CATHY L. GREENBERG

Of course, not all events are worth the same price, but many executives often respond as if they are. Stressed executives can exhibit the same heart rate increase, elevated blood pressure, and hormonal release when running late for a meeting as if confronted by a thug with a knife. The human toll is the equivalent of paying $1,500 for a $50 sweater. Do that too frequently and your resources will be spent. Take similar exhaustion across the organization and the tally becomes astronomical. Many distressed companies not only fail to realize how distressed they are, but also how much that distress costs them in productivity and profit.

Not Your Average Anything: Former C Student Is All Aces Today

MAR. 30, 2009 08:00:00 AM | BY AMY ZUCKERMAN

Ella Avery-Smothers may have been a C-level student in high school, but she's far from average. This 63-year-old multi-unit owner, who operates seven Burger Kings in the Los Angeles area, pulled herself out of poverty as a child to become a player in the franchise restaurant industry. And she's just opened two El Pollo Locos, with two more under construction.

Exit Strategies for Multi-Unit Operators

FEB. 02, 2005 08:00:00 AM | BY EDDY GOLDBERG

For multi-unit owners, planning an exit strategy is something to consider long before investing in that first unit or concept. What are your long-term goals? Would you like to sell in five years? Ten? Pass the business to a family member? Make a clean break, or keep your hand in? Is trading your cash flow for a lump sum the best way to go? What about seller's remorse?

From troubled youth to model entrepreneur

JAN. 09, 2007 08:00:00 AM | BY EDDY GOLDBERG

At 17, Victor Chapron was just another boy in the 'hood facing one of three probable futures: drugs, jail, or death. Instead, he was rescued from his high-risk life in Los Angeles and sent to live with his aunt in Chicago. That's where he caught a break and turned his life around... maybe even saved it. Today, at 40 years old, he's come full circle. He's back in LA--this time at the top of his game.

Innovative approaches to training spur growth

JUL. 13, 2007 08:00:00 AM | BY EDDY GOLDBERG

Training: the second leg of the hiring, training, and retaining triathlon so many multi-unit operators struggle to complete every day. Area Developer asked training experts at three brands - Regis Corp., Little Caesars, and PuroSystems - about their training programs - and how an emphasis on a high-quality training program, incorporating innovation and technology, remains a cornerstone of their growth strategy.

A Man of Many Talents

AUG. 20, 2008 08:00:00 AM | BY EDDY GOLDBERG

John Prince has done a lot in his 66 years. He's been a radio talk show host, reporter, stockbroker, and even ran a small hot dog and soup stand. He's worked at SmithBarney, Citibank, been a multi-concept owner, and even started his own franchise brand (more on that later). He's seen franchising from more than both sides now.

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